In all areas of our business, we look for the multiplier opportunities where we can go a little further, push ourselves a little harder, last a little longer, prepare a little better, and deliver a 

little bit more to all of our loyal customers. 

 

The question we regularly ask ourselves as a business is - Where can we do better and more than expected and when can we do the totally unexpected. 

 

We try to find as many opportunities to create 'WOW,' moments for our customers and attending the Essex and Suffolk ball was just one opportunity that will be remembered by all of our customers who attended. 

 

''Everyday is the same day, except its reward and opportunities'' - Glenn King. 

 

''A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption on our work. He is the purpose of it. He is not an outsider on our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so''.  

~ Mahatma Gandhi